Refund Policy

Refund Policy on all other products 

All refund will be processed via the original method of payment received. Any refunds will be notified to the consumer once processed. Refunds will be made within 7 - 10 working days unless advised otherwise.

For any queries please email us on info@bwowcosmetics.com

Refunds Policy on all coloured cosmetics ONLY and skincare products

All refunds will be processed via the original method of payment received. Any refunds will be notified to the consumer once processed. Refunds will be made within 7-14 working days. 

For any queries please email us on info@bwowcosmetics.com

Refunds Policy on all Hair Extensions

Due to hygiene reasons, we cannot accept returns once purchase. Please carefully make your selection or contact us prior to making a purchase. 

 

FAQs

Answer: Matte lipsticks deliver a long-lasting, vibrant colour with minimal shine. When infused with natural oils like avocado and coconut, they also provide moisturising benefits. Avocado oil helps hydrate and soften the lips, while coconut oil adds nourishment, preventing the dryness typically associated with matte formulas. This combination ensures a comfortable wear that keeps your lips healthy and beautifully coloured throughout the day.

Answer: Liquid lipsticks are renowned for their intense pigmentation and longevity. Unlike traditional stick lipsticks, they apply in liquid form and dry to a matte or semi-matte finish that can last for hours without needing frequent reapplication. This makes liquid lipstick a preferred choice for those seeking long-lasting wear and high-impact colour, especially during busy days when touch-ups are not feasible.

Answer: Lip glosses infused with shea butter offer dual benefits of shine and nourishment. Shea butter is rich in vitamins A and E, which help protect and repair the lips, making them soft and plump. These lip glosses provide a glossy finish while also conditioning the lips, making them ideal for those who prefer a lighter, more natural look without compromising on lip care.

Answer: Yes, lipsticks formulated with hypoallergenic and non-irritating substances can significantly improve the condition of sensitive lips. Look for products labelled as free from harsh chemicals and infused with natural ingredients like Jojoba Seed Oil and Sweet Almond Oil. These ingredients are known for their soothing properties and can help prevent irritation, making them suitable for people with sensitive skin or lip conditions.

Answer: Metallic liquid lipsticks with Jojoba Seed Oil and Sweet Almond Oil combine the bold, eye-catching finish of metallic colours with the nourishing benefits of these natural oils. Jojoba Oil closely mimics the skin's natural oils for optimal absorption and hydration, while Sweet Almond Oil softens and conditions the lips. This formulation not only ensures a stunning metallic finish but also keeps the lips moisturised, smooth, and comfortable even with extended wear.